Chapter 2 – Internet Services: Complete Question Bank with Answers (MCQs, Short & Long Questions)

Computer Science

Chapter 2: INTERNET SERVICES

A. Very Short Type Questions

Marks: 1

I. Choose the correct option

A folder that contains the details of incoming messages.
- (A) Deleted
- (B) Sent
- (C) Draft
- (D) Inbox
  Correct Answer: (D) Inbox
The option used to send the received message to someone else.
- (A) New
- (B) Reply
- (C) Forward
- (D) Delete
  Correct Answer: (C) Forward
The option used to create a new message.
- (A) Reply All
- (B) New
- (C) Forward
- (D) Delete
  Correct Answer: (B) New
The Bcc option in e-mail message is used to:
- (A) Add the address of the recipient
- (B) Attach document to the message
- (C) Add the address of the sender
- (D) Send the same message to several people at the same time without letting them know that others have also received the same message
  Correct Answer: (D) Send the same message to several people at the same time without letting them know that others have also received the same message
The program that lets you send, receive, and manage your messages through www.
- (A) Home page
- (B) E-mail
- (C) Web site
- (D) Web browser
  Correct Answer: (D) Web browser
An online operation of bank account is an example of
- (A) e-learning
- (B) e-business
- (C) e-mail
- (D) e-governance
  Correct Answer: (B) e-business
A school’s Web site, which provides study material to students, is an example of
- (A) e-mail
- (B) e-governance
- (C) e-business
- (D) e-learning
  Correct Answer: (D) e-learning
Which one of the following is not a social networking Web site?
- (A) Hotmail
- (B) Twitter
- (C) Facebook
- (D) MySpace
  Correct Answer: (A) Hotmail
This category of newsgroup covers the scientific topic.
- (A) Biz
- (B) Talk
- (C) Sci
- (D) Edu
  Correct Answer: (C) Sci
Which one of the following is not a chat software?

(A) Photoshop
(B) Yahoo! Messenger
(C) Google Talk
(D) Windows Live Messenger
Correct Answer: (A) Photoshop

II. Fill in the blanks

Exploring information on the Web is called
Answer: surfing
__________ is an electronic message sent/received from one computer to another.
Answer: E-mail
A __________ is a program that is designed to search for information on the World Wide Web.
Answer: search engine
Google is a good example of a
Answer: search engine
Search engines broadly consist of three components:
Answer: crawler, indexer, and query processor
An __________ program enables you to send, receive, and manage your messages through the World Wide Web.
Answer: e-mail
__________ means to transfer files from the system you have called to the computer you are using.
Answer: Downloading
__________ means to transfer files from your hard disk drive to the computer system you have accessed by a modem.
Answer: Uploading
__________ provide a good way to exchange information with people of similar interests.
Answer: Newsgroups
__________ is a medium that allows a user to log in to a remote computer and function as if he/she are connected directly to that computer.
Answer: Telnet
__________ protocol helps you to exchange files between computers on the Internet.
Answer: FTP
__________ is also called online banking.
Answer: E-banking
The buying and selling of products on the Internet is called
Answer: E-commerce
___________ helps in getting files from one computer/network and sending it to another network. Ans:FTP

15. VTC stands for ____________________.

Ans: Video Tele Conferencing

III. Write T for the true statement and F for the false one:

FTP is the simplest way to exchange files between computers on the Internet. — T
If you receive an e-mail notification that you have won a lottery of Rs. 50,000, immediately reply with your name and telephone number. — F
An e-mail is an electronic message sent from one computer to another. — T
The acronym of Bcc is Broad Carbon Copy. — F
You cannot send pictures online. — F
A person who posts the entries in a blog is called blogger. — T
You can have video chat and audio chat. — T
You can send the same message to several people at the same time. — T
On Twitter, the message can be up to 1000 characters. — F
Cloud is a space on the Internet that can be used for storage of files and online sharing. — T
Draft contains the details of incoming messages. — F
New is the option used to create a new message. — T
E-commerce means buying and selling products online. — T

B. Short Type Questions (2 Marks Each)

1. Define surfing.
Surfing refers to browsing or navigating through websites and web pages on the Internet.

2. What is an Electronic mail?
Electronic mail or e-mail is a method of exchanging digital messages over the Internet.

3. Name any three search engines.
Google, Bing, Yahoo.

4. What is a chat?
Chat is a real-time text communication between users over the Internet.

5. What do you understand by chat rooms?
Chat rooms are virtual platforms where people can communicate with each other in real-time using text messages.

C. Essay Type Questions (3 Marks Each)

1. How does a search engine find information on a specific topic? Explain with an example.
A search engine uses web crawlers to index websites. When a user searches for a topic, the engine retrieves the most relevant pages.
Example: Typing “benefits of e-learning” in Google returns websites with related content.

2. Define the following terms:
i. Uploading: Transferring a file from your device to the Internet.
ii. Downloading: Transferring a file from the Internet to your device.

3. What is an e-mail and what are the features of an e-mail?
E-mail is a method of sending messages over the Internet. Features include attachments, address book, draft saving, etc.

4. Explain the advantage of using e-mail.
E-mail is fast, cost-effective, and can be sent to multiple recipients instantly.

5. Explain how to open an e-mail account.
Visit an email provider's site (like Gmail), click on "Create Account", fill in details, and submit to create an account.

6. Write any four facilities provided by the Internet.

E-mail
E-commerce
E-learning
Social networking

7. What is VTC? How does it take place?
VTC (Video Tele Conferencing) is live video communication between users at different locations via the Internet using cameras and microphones.

8. What is the difference between Cc and Bcc?
Cc (Carbon Copy): Recipients can see each other.
Bcc (Blind Carbon Copy): Recipients are hidden from each other.

9. What are the steps for sending an e-mail? Explain with an example.

Log in to your email
Click on “Compose”
Enter recipient, subject, and message
Click “Send”
Example: Sending an assignment to a teacher using Gmail.

10. Explain four kinds of e-commerce models.

B2B – Business to Business
B2C – Business to Consumer
C2C – Consumer to Consumer
C2B – Consumer to Business

11. Write short notes on:
(i) Blogs: Personal journals or informational websites.
(ii) E-reservations: Online booking for services like tickets, hotels.
(iii) Social networking: Online platforms to connect and share (e.g., Facebook).

12. What is e-learning? Explain its advantages and disadvantages.
E-learning is learning via digital platforms.
Advantages: Flexible, accessible, cost-effective
Disadvantages: Requires internet and self-discipline

13. Explain what is SMTP and POP3.
SMTP (Simple Mail Transfer Protocol): Sends outgoing mail.
POP3 (Post Office Protocol): Retrieves incoming mail.

14. Explain the advantages and disadvantage of e-commerce.
Advantages: Convenient, 24/7 availability
Disadvantage: Security risks, lack of personal touch

15. What is e-banking? Explain its advantages and disadvantage.
E-banking is managing bank accounts online.
Advantages: Saves time, instant access
Disadvantage: Risk of fraud or hacking

Chapter 2 – Internet Services: Complete Question Bank with Answers (MCQs, Short & Long Questions)